• All Locations
    Heywood
  • All Role Functions
    Operations - Warehouse
  • Advertising Salary
    24,862
  • Type of vacancy
    Fixed Term
  • Operations Warehouse
  • Business Unit
    Information Management
  • About The Role

  •  
    Role: Service Delivery Operative
    Location: Heywood (OL10 2SX)
    Contract Type: Full-Time, FTC 5 months
    Hours: 37.5 - Nights - Sunday - Thursday 9.30pm - 6am
    Salary: £24,862 plus shift allowance 
     

    If you’re reliable, detail-focused, and looking for a Monday to Friday role where you can make a meaningful contribution within a supportive team, we’d love to hear from you.

    Restore Information Management is looking for a reliable and detail-focused Service Delivery Operative to join our team managing confidential records. This role involves preparing, checking and scanning documents accurately, alongside data entry and safe handling of materials. You’ll play a key part in maintaining high standards of quality, security and service delivery within a supportive team environment.

    Key Responsibilities

    • Retrieve, prepare, and store customer records accurately
    • Use scanning and stock management systems
    • Handle archive boxes and materials using safe working practices and equipment provided
    • Maintain confidentiality and data security standards
    • Support operational targets and service delivery
    • Follow health and safety procedures at all times
    • Work collaboratively with colleagues and supervisors

    Essential Criteria

    We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you

     Candidates should be able to:

    • Able to securely handle materials and data in line with safety and confidentiality standards, ensuring no breaches or violations.
    • Support other Operation departments by completing data entry, scanning, storing and indexing tasks accurately.
    • Have basic computer and communication skills to follow instructions, read labels and safety information, and to complete data entry tasks.
    • Carry out the core duties of the role safely and effectively, with reasonable adjustments where required
    • Manage workload and complete tasks within agreed timescales

    Desirable Criteria

    The following experience would be beneficial but is not essential:

    • Experience in data management, warehousing, logistics, or a similar operational environment
    • Experience using scanning equipment or stock control systems
    • Knowledge of secure document handling procedures
    • Manual handling or health and safety training

    What We Can Offer You:

    • Life assurance
    • Annual leave entitlement (starting with 20 – 25 days + bank holidays)
    • Contributory pension scheme
    • Share save scheme
    • Paid volunteer day
    • Long service recognition
    • Eyecare voucher
    • Retail discounts
    • Family leave
    • Employee assistance programme 
  • About Us

  • Restore Commitment to Disability Confidence

    We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.

    As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.

    How to sign up to the Disability Confident employer scheme (DWP)

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