Role: Operations Manager
Location: Paisley, PA3 1RB
Salary: £35,000
Hours a week: 37.5 (Monday to Friday)
Contract type: Permanent
Harrow Green is a leading specialist in logistics, relocation and workplace services, supporting organisations through complex change. With a strong reputation for quality, safety and customer care, Harrow Green delivers tailored solutions across the UK, combining operational excellence with a people-first approach to ensure every project is delivered to the highest standard.
What You Will Be Doing:
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Manage daily operations for the Paisley branch.
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Oversee labour planning and supplier engagement to optimise resources and costs
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Ensure full compliance with Health & Safety, environmental and industry regulations
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Own the branch P&L with a focus on profitability and margin growth
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Identify cost-saving opportunities and improve operational efficiency through data insights
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Lead customer service initiatives, resolving issues promptly and maintaining white glove standards
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Collaborate with Sales and Client Engagement teams to align service delivery with customer needs
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Lead recruitment, training, retention and development to build a motivated and high-performing workforce
About You:
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Proven leadership experience managing a small, complex operations with twelve staff
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Strong P&L and budget management skills with a track record of driving profitability
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Expertise in workforce planning and supplier management
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Excellent stakeholder management skills from shop floor to board level
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In-depth knowledge of Health & Safety and compliance standards
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Hands-on leadership style with the ability to motivate and inspire teams
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Commercially aware and highly data literate, able to turn insight into action
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Customer-focused mindset with a commitment to delivering exceptional service
Some of our benefits include:
- Annual Leave – 25 days + bank holidays
- Life Assurance – 2x basic annual salary
- Bereavement Counselling – Support during difficult times
- Free Onsite Parking
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40
If you are passionate about delivering excellence and thrive in a dynamic environment where every day brings new challenges and opportunities, apply now to join Harrow Green.